1. Terms and Conditions of Use
Welcome to Ykoons.ch (the “Site”). Please read these terms and conditions of use (the “Terms”) carefully before using the Site. By accessing or using the Site, you agree to be bound by these Terms.
Acceptance of Terms
By accessing or using the Site, you agree to be bound by these Terms and all applicable laws and regulations. If you do not accept all the terms and conditions of this agreement, you must not access or use the Site.
Use of Site
a. You agree not to use the Site for any unlawful purposes or in any way prohibited by these Terms.
b. You agree not to use the Site for any unlawful purposes or in any manner prohibited by these Terms.
Intellectual Property
a. All content presented on the Site, including but not limited to text, graphics, logos, icon buttons, images, audio clips, digital downloads, and data compilations, is the property of 25th Floor GmbH or its content providers and is protected by international and national copyright laws.
b. You may not reproduce, distribute, modify, create derivative works, publicly display, publicly perform, republish, download, store, or transmit any material on the Site without the prior written consent of 25th Floor GmbH.
Limitation of Liability
a. To the fullest extent permitted by applicable law, 25th Floor GmbH shall not be liable to you for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Site.
b. 25th Floor GmbH makes no warranties regarding the accuracy, completeness, or reliability of the content on the Site.
Modification of Terms
25th Floor GmbH reserves the right, at its sole discretion, to modify or replace these Terms at any time. Please review these Terms regularly to stay informed of any changes.
Governing Law
These Terms are governed by and construed in accordance with the laws of Switzerland, without regard to its conflict of law principles.
By using this Site, you consent to the exclusive jurisdiction and venue of the courts in Switzerland for any disputes arising from or related to these Terms or your use of the Site.
If you have any questions regarding these Terms, please contact us at info(@)25thfloor.com.
2. Production after ordering
Orders and Production Times
a. All products on our website are made only after receiving your order.
b. Production times may vary depending on the type of product, quantity, and other factors. We strive to provide an accurate estimate of production times, but delays may occur, especially during periods of high demand or due to unforeseen circumstances.
c. The estimated production time will be communicated to you at the time of order. Please note that this information is for reference only and cannot be guaranteed.
Cancelling Orders
a. Due to the custom production process after the order is placed, we may not be able to cancel orders once production has begun. Please contact us as soon as possible if you need to cancel or modify an order.
b. We reserve the right to refuse or cancel orders at our discretion, including if we find that the order violates these terms and conditions or for any other justified reason.
3. Returns
a. Since the products are individually made after the order is placed, we generally cannot accept returns or exchanges, unless the product is defective or does not match your order. Please contact us within 10 days of receiving the product if you have received a defective product or one that does not match your original order.
Any return must be in its original packaging, and shipping costs will be at your expense. A refund will be issued within 7 days following the return.
b. We reserve the right, at our discretion, to determine whether a return or exchange is possible, and we are committed to taking appropriate actions to resolve the issue.